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May

Customer Service Representative

Veritas Recruitment - Tullamarine, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

ABOUT THE COMPANY
Global leader in end to end logistics. This iconic freight forwarder has a reputation for excellence, professionalism and provides market leading training and mentoring to committed staff.

ABOUT THE ROLE
Working within Commercial team, this role calls for a Customer Service Representative with previous experience in a similar role with in International Freight Forwarding. Maintaining a portfolio of accounts, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. Initially a temporary role, this is an on-going opportunity with potential to something more permanent

DUTIES
* Maintain and service a portfolio of accounts
* Ensure all movements are DIFOT through strong reporting structures
* Provide daily status reports and troubleshoot potential issues
* Work closely with internal stakeholders to ensure minimal delays
* Build strong relationships external stakeholders

SKILLS AND EXPERIENCE
* 3-5 years' experience in a logistics-based Customer Service role
* Understand end to end import/export freight forwarder process
* Professional appearance and approach to the work day
* Demonstrated ability to explain current internal and external relationships
* Strong computer literacy (Excel/Word/PowerPoint)

COMPANY CULTURE
Professional office environment with a strong focus on training and development. With well-produced and regularly updated operating procedures in place, our client is committed promote development and operational excellence within its people.

BENEFITS
* Continued and on-going training and development program
* Career progression opportunities for motivated individuals
* On-top additional earnings within departments based on performance

#SupplyTechOperations

To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Andrew Bennett on 0409 137 399.

Please visit www.veritasrecruitment.com.au to view more jobs.

COVID-19: The health & safety of our team, candidates and our community are very important to us.

Therefore, we will be completing all of our recruitment processes via digital channels for the near future.